At pimumo, we aim to provide reliable and transparent shipping services for customers in the United States and Europe. Please review the details below to understand our shipping options, costs, and delivery timelines.

Shipping Destinations

We currently ship to customers in the United States and most European countries. If your location is not available at checkout, please contact us before placing an order.

Shipping Costs

We offer the following shipping options:

• Free Standard Shipping on all orders over $79 USD

• Standard Shipping Fee: $9.99 USD per order for purchases under $79 USD

Shipping fees are calculated and displayed at checkout before payment is completed.

Shipping Timeframes

Our standard shipping timeframe is approximately 10–16 business days from the date your order is shipped.

This timeframe includes:

• Order processing time

• International transit

• Final delivery by local carriers

Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier delays, or other factors beyond our control.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Customs policies vary by country, and pimumo has no control over these charges or delays related to customs clearance.

Tracking Information

Tracking details will be provided once your order has shipped. Please allow some time for tracking updates to appear, as international shipments may experience delays in status updates.

Delays and Exceptions

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors such as:

• Customs inspections

• Weather conditions

• Carrier disruptions

• Peak shipping seasons

pimumo is not responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Address Information

Please ensure that your shipping address is accurate and complete at checkout. pimumo is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

Email: support@pimumo.com