Effective Date: May 20, 2024
At pimumo (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your data when you visit or make a purchase from our website (the “Site”), or otherwise interact with us.
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services, fulfill orders, and communicate with you effectively.
1.1 Information You Provide to Us
When you interact with our Site, you may provide us with personal information, including but not limited to:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely by third-party payment providers)
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Account login credentials
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Order details and purchase history
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Communications with us (such as customer support inquiries)
1.2 Information Collected Automatically
When you visit our Site, certain information is automatically collected, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages viewed, time spent on pages, and referring URLs
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Cookies and similar tracking technologies
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill orders
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To communicate with you regarding purchases, shipping, returns, or inquiries
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To provide customer support
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To manage your account
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To improve our Site, products, and services
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To send promotional emails or marketing communications (where permitted by law)
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To detect, prevent, and address fraud or security issues
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To comply with legal obligations
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA) or the United Kingdom, we process personal data under the following legal bases:
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Performance of a contract (e.g., fulfilling your order)
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Your consent (e.g., marketing communications)
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Compliance with legal obligations
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Legitimate interests (e.g., improving our services, preventing fraud)
4. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary, including:
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Payment processors
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Shipping and logistics providers
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Website hosting and analytics providers
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Marketing and email service providers
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Legal or regulatory authorities when required by law
All third parties are required to handle your information in accordance with applicable privacy laws and contractual obligations.
5. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. When such transfers occur, we take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws, including standard contractual clauses where required.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 European Union / United Kingdom (GDPR)
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
7.2 United States (Including California Residents)
Depending on state law, you may have the right to:
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Know what personal information we collect
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Request access or deletion of your personal information
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Opt out of certain data uses where applicable
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Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us using the details below.
8. Marketing Communications
If you subscribe to our mailing list, we may send you promotional emails. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can take appropriate action.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@pimumo.com